This story really boiled my blood. A man named Ryan was locked out of his Kindle account in October, an account that he had amassed over $1000 in e-books with and had a reasonable expectation of access to. No one can tell him why he is unable to access his account, and no one can tell him if he will ever get access back. It sickens me to think that this man has pumped so mush money into Amazon only to have some sort of computer glitch ruin his personal library. The final line of his email to Amazon regarding the situation really sums it up.
"If this is what the ebook revolution looks like, I'll buy the written history in paperback."
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